Pacific Life Insurance Review

About Pacific Life

Pacific Life sells term life and a variety of types of universal life insurance. The company also offers annuities, mutual funds and other financial products.

In this review:

Pacific Life insurance customer satisfaction ratings
Life insurance complaints comparison
Pacific Life contact information

Pacific Life insurance customer satisfaction ratings

We asked Pacific Life customers to rate the company on several measures. Here are their ratings. In our best life insurance companies survey, Principal had the highest overall rating.

Overall satisfaction: 4 stars

Price satisfaction: 4 stars

Customer service satisfaction: 4 stars

Would you choose Pacific Life again?

As another measure of satisfaction, we also asked Pacific Life customers if they would choose the company again.

In our survey, the highest percentage of people who would choose the same company again were customers of Pacific Life.

Life insurance complaints comparison

Here's a look at complaint levels among the life insurance companies in our survey. While many have very low complaint levels, Pacific Life has the lowest.

Pacific Life contact information

Headquarters:
700 Newport Center Drive
Newport Beach, CA 92660
website

Pacific Life general questions: (800) 800-7646
Pacific Life life insurance questions: (800) 347-7787

Methodology

EverQuote commissioned a survey of 150 current customers of the company in January 2019. The survey was not open to the public on EverQuote.com.

Next steps

Find out: How much life insurance do you need?

Choose: The types of life insurance

Compare: Life insurance quotes

Updated March 21, 2019