Geico Insurance Review 2019

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Geico ratings

Geico customers gave the company good scores for auto insurance in an EverQuote survey, with 4 out of 5 stars for overall and customer service satisfaction. Ratings for price satisfaction were slightly lower at 3.5 stars.

Geico also landed in the top half of auto insurers in our survey for the percentage of customers who say they would choose the company again. A little over 60% said they'd choose Geico again. The top company in this measurement was USAA at 73%.

Complaint levels about Geico auto insurance are below but near the the industry median, based on data from the National Association of Insurance Commissioners.


Geico review summary

Geico car insurance price comparison

We analyzed premiums reported by EverQuote users with good driving records to see how prices compare between Geico and other insurers. Here's how it compares with the four cheapest insurers in our analysis.

Insurance company Average annual premium
Shelter Insurance Co. $1,453
Erie Insurance $1,488
The Hartford $1,549
American Family $1,551
Geico $1,802

Does Geico have what you want?

Do you want special features in a car insurance policy? Here's a look at what Geico offers as add-ons or as separate policies.

Yes, it can be purchased or earned.Accident forgiveness insurance?
Your rates won't go up because of one accident
NoNew car replacement
If your car is totaled you'll be reimbursed for a new model
NoGap insurance
If your car is totaled you'll be paid the difference between its value and what you owe on a car loan or lease
YesNon-owner insurance
Liability insurance for people who don't own cars
YesRideshare insurance
Extra coverage for Uber and Lyft drivers
NoUsage-based insurance
Rates based on safe driving
NoPay-per-mile insurance
Rates based on miles driven per day
YesSR-22 filings
For drivers who are required to show proof of auto insurance to their state

Geico car insurance discounts

Here are some of the Geico auto insurance discounts offered, based on our review of state insurance filings. Discount details may change among states, and might not be available in all states or from each Geico subsidiary. Also, some vehicles may be ineligible for certain discounts, like motorcycles and antique cars.

  • Good driver.
  • Student away.
  • Good student (for students age 16 to 24 who has a B average or above, is ranked in the top 20% of their class, or other criteria).
  • Deployed driver.
  • Continuous insurance.
  • Military.
  • CDL (for those with a commercial driver's license).
  • Defensive driver (for those age 50 or 55, depending on the state, who complete an approved course).
  • Membership in one of many organizations such as alumni associations and professional organizations.


  • New vehicle.
  • Extra vehicle.
  • Seat belt.
  • Anti-lock brake.
  • Anti-theft.
  • Restraint discount (for air bags).

  • Multi-vehicle.
  • Multi-line.
  • E-banking.

Geico contact information

Headquarters:
5260 Western Avenue
Chevy Chase, MD 20815
website
Customer service: (800) 207-7847
Claims: (800) 841-3000

Methodology

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Geico in January 2019. The survey was not open to the public on EverQuote.com. 

For premium comparisons, we analyzed premiums reported by EverQuote users from Jan. 1, 2017, to Dec. 31, 2018. Users had liability limits of 100/300/50 ($100,000 bodily injury per person, $300,000 bodily injury per accident, $50,000 property damage) and uninsured motorist limits of 100/300 ($100,000 per person, $300,000 per accident). Rates are for a single driver with one vehicle and no accidents or violations. Your own rates will be different.

Updated Aug. 5, 2019

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