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About CSAA Insurance
AAA is made up a federation of auto clubs around the country. As part of that federation, CSAA provides AAA insurance in Alaska, Arizona, Colorado, Connecticut, Delaware, Maryland, Montana, Nevada, Oklahoma, Oregon, South Dakota, Utah, Virginia, Washington, D.C., and Wyoming. It also serves parts of California, Idaho, Indiana, Kansas, Kentucky, New Jersey, New York, Ohio, Pennsylvania and West Virginia.
CSAA Insurance customer satisfaction ratings for auto insurance
|Overall rating||Price satisfaction||Customer service satisfaction|
Would you choose CSAA again for auto insurance?
More ratings: Best car insurance companies
Complaints against CSAA Insurance
Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.
Companies within CSAA Insurance Exchange
- CSAA Affinity Insurance Co.
- CSAA General Insurance Co.
- CSAA Fire & Casualty Insurance Co.
- CSAA Mid-Atlantic Insurance Co.
- CSAA Mid-Atlantic Ins Co. of NJ
Source: S&P Global Market Intelligence
CSAA Insurance contact information
3055 Oak Road
Walnut Creek, CA 94597
Customer service and claims: (800) 922-8228
Methodology for ratings
For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of CSAA Insurance in March 2018. The survey was not open to the public on EverQuote.com.
Posted May 18, 2018