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Mercury sells primarily auto insurance, with most of its business (84.3%) in California, according to S&P Global Market Intelligence. Mercury's next largest states for business are Florida, Texas and Georgia.
Mercury Insurance ratings for auto insurance
|Overall rating||Price satisfaction||Customer service satisfaction|
Would you choose Mercury again for auto insurance?
|Numbers might not total 100% due to rounding|
See rankings: Best car insurance companies
Mercury car insurance price comparison
Here's a look at how car insurance premiums compare among Mercury and other large auto insurance companies nationwide.
|Company||Monthly premium paid|
|State Farm Mutual||$126|
|Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.|
Consumer complaints against Mercury Insurance
Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.
Companies within Mercury General Corp.
Many insurance companies have several subsidiaries. These subsidiaries may not operate in all states and could focus on different types of customers or business. Mercury's subsidiaries include:
- Mercury Casualty Co.
- Mercury Insurance Co.
- California Automobile Insurance Co.
- American Mercury Insurance Co.
- Mercury Insurance Co. of FL
- Mercury Indemnity Co. of America
- Mercury Insurance Co. of IL
- Workmen's Auto Insurance Co.
- California General Underwriters Insurance Co.
- Mercury Insurance Co. of GA
- Mercury National Insurance Co.
- Mercury Indemnity Co. of GA
- American Mercury Lloyds Insurance Co.
- Mercury County Mutual Insurance Co.
Source: S&P Global Market Intelligence
Mercury Insurance contact information
4484 Wilshire Boulevard
Los Angeles, CA 90010
Customer service and claims: (800) 503-3724
Methodology for ratings
For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Mercury in March 2018. The survey was not open to the public on EverQuote.com.
Posted May 18, 2018