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About Mercury Insurance
Mercury sells primarily auto insurance, with most of its business (84%) in California, according to S&P Global Market Intelligence. Mercury's next largest states for business are Florida, Texas and Georgia.
It also offers home, condo, renters, business insurance, commercial auto insurance and more.
Mercury Insurance ratings for auto insurance
|Overall rating||Price satisfaction||Customer service satisfaction|
Would you choose Mercury again for auto insurance?
|Numbers might not total 100% due to rounding|
See rankings: Best car insurance companies
Mercury car insurance price comparison
Here's a look at how car insurance premiums compare among Mercury and other large auto insurance companies nationwide.
|Company||Monthly premium paid|
|State Farm Mutual||$126|
|Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.|
Mercury Insurance options
Here's a look at whether Mercury Insurance offers certain auto insurance options.
Proof of financial responsibility.
Also called auto loan/lease coverage. This can pay the difference between the value of a totaled or stolen car and what's still owed on a car loan or lease.
Insurance with rates based on driving habits, such as hard braking.
|Yes, RealDrive, based on miles driven|
Liability insurance for people who don't own vehicles.
Extra coverage for Uber drivers and others.
|Source: EverQuote research. Product options might not be available in all states.|
Mercury car insurance discounts
Here are some of the Mercury auto insurance discounts offered, based on our review of state insurance filings made by Mercury. Discounts details may change among states, and may not be available in all states or from every Mercury subsidiary.
Good driver discount
Three years accident-free and violation-free discount
Five-years accident-free discount
Good payer discount
If you had no late fees or insufficient fund fees in the last 35 months.
Good student discount
For single, full-time drivers with a B average or 3.0 GPA or better.
Mature driver discount
For customers age 55 and older who take an approved driver-improvement course and don't have an accident or violation afterward.
For customers who are scientists, engineers, educators, certified public accountants and others.
Minor child discount
For children under age 19 and policies already in force for at least 24 months.
Distant student discount
For single, full-time students under age 23 who live more than 100 miles from home without a car).
Not given for nagging, but rather for current customers who renew after a year or more.
Continuous insurance discount
Prior insurance coverage
If you had past coverage at a certain level.
Prior carrier type discount
A discount depending on who your past insurer was.
Mobile home discount
Payment plan discount
If you sign all applicable documents electronically.
Paid in full discount
If you pay the whole bill for a new policy or at renewal time.
Annual two-pay discount
If you pay in only two installments.
Advance quote discount
If you got a quote five to 90 days before the policy started.
Automatic payment discount
For using electronic funds transfer for an auto-pay bill plan.
Consumer complaints against Mercury Insurance
Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.
Companies within Mercury General Corp.
Many insurance companies have several subsidiaries. These subsidiaries may not operate in all states and could focus on different types of customers or business. Mercury's subsidiaries include:
- Mercury Casualty Co.
- Mercury Insurance Co.
- California Automobile Insurance Co.
- American Mercury Insurance Co.
- Mercury Insurance Co. of FL
- Mercury Indemnity Co. of America
- Mercury Insurance Co. of IL
- Workmen's Auto Insurance Co.
- California General Underwriters Insurance Co.
- Mercury Insurance Co. of GA
- Mercury National Insurance Co.
- Mercury Indemnity Co. of GA
- American Mercury Lloyds Insurance Co.
- Mercury County Mutual Insurance Co.
Source: S&P Global Market Intelligence
Mercury Insurance contact information
4484 Wilshire Boulevard
Los Angeles, CA 90010
Customer service and claims: (800) 503-3724
Methodology for ratings
For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Mercury in March 2018. The survey was not open to the public on EverQuote.com.
Updated Nov. 5, 2018