Finding the best car insurance companies often involves weighing price and customer service. Start your search by knowing what types of car insurance you want to buy. Then look at customer satisfaction ratings and compare car insurance quotes. Keep in mind that the cheapest insurer for others might not be the best car insurance company for you, which is why shopping around can pay off.

J.D. Power ranks customer satisfaction for 11 regions, measuring satisfaction with price, claims and other factors, below.

Choose a region:

California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas

California

J.D. Power
Overall
Satisfaction
Policy
Offerings
Price Billing Process
and Policy
Information
Interaction Claims
USAA* 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars
Esurance 5 out of 5 stars 5 out of 5 stars 4 out of 5 stars 5 out of 5 stars 4 out of 5 stars 4 out of 5 stars
The Hartford 5 out of 5 stars 5 out of 5 stars 4 out of 5 stars 5 out of 5 stars 5 out of 5 stars 4 out of 5 stars
Wawanesa 5 out of 5 stars 4 out of 5 stars 5 out of 5 stars 3 out of 5 stars 3 out of 5 stars 4 out of 5 stars

Auto Club of
Southern California
Insurance Group

5 out of 5 stars 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 5 out of 5 stars
Ameriprise 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 2 out of 5 stars
State Farm 4 out of 5 stars 4 out of 5 stars 3 out of 5 stars 4 out of 5 stars 4 out of 5 stars 3 out of 5 stars
GEICO 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 4 out of 5 stars 3 out of 5 stars 3 out of 5 stars
Safeco 4 out of 5 stars 3 out of 5 stars 3 out of 5 stars 4 out of 5 stars 5 out of 5 stars 3 out of 5 stars
Progressive 4 out of 5 stars 4 out of 5 stars 3 out of 5 stars 4 out of 5 stars 3 out of 5 stars 3 out of 5 stars
CSAA Insurance
Group
3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars
21st Century 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 2 out of 5 stars
Allstate 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars
Nationwide 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars 2 out of 5 stars 3 out of 5 stars 2 out of 5 stars
Mercury 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars 2 out of 5 stars 3 out of 5 stars 2 out of 5 stars
Farmers 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars 3 out of 5 stars
Liberty Mutual 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars
*USAA is profiled, but not rank eligible, because they do not meet the study award criteria.  

What the Power Circle Ratings mean:

5 = Among the best
4 = Better than most
3 = About average
2 = The rest

Choose a region:

California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas

More: Cheap car insurance in California


Source: J.D. Power Ratings Auto Claims Satisfaction Study 2017. J.D. Power's Power Circles Ratings do not include all information used to determine J.D. Power awards. See jdpower.com for more information on Power Circles Ratings. Your experience may vary.

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