Nationwide Insurance Reviews

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Nationwide Insurance customer satisfaction ratings for auto insurance

Overall ratingPrice satisfaction Customer service satisfaction
3.5 stars 3.5 stars 3.5 stars

Would you choose Nationwide Insurance again for auto insurance?

Yes Maybe No
63% 32% 5%

See more ratings: Best car insurance companies

Nationwide Insurance price comparison

Here's a look at how car insurance premiums compare among Nationwide Insurance and other large auto insurers.

Company Monthly premium paid
American Family $115
Travelers $123
State Farm $126
Farmers $131
Nationwide $135
USAA $135
Allstate $136
GEICO $136
Liberty Mutual $144
Progressive $149
Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.

Consumer complaints against Nationwide Insurance

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

Nationwide Insurance complaints

Nationwide Insurance customer satisfaction ratings for home insurance

We also asked Nationwide Insurance home insurance customers about their satisfaction and whether they would choose Nationwide Insurance again for their home insurance. Here’s how they rated the company.

Overall ratingPrice satisfaction Customer service satisfaction
4 stars 4 stars 4.5 stars

Would you choose Nationwide Insurance again for auto insurance?

Yes Maybe No
65% 29% 7%

Companies within Nationwide Mutual Group

Many insurance companies have several subsidiaries. These subsidiaries may not operate in all states and could focus on different types of customers or business. Nationwide's subsidiaries include:

  • Nationwide Mutual Insurance Co.
  • Nationwide Mutual Fire Insurance Co.
  • Nationwide Indemnity Co.
  • Scottsdale Insurance Co.
  • AMCO Insurance Co.
  • Nationwide Agribusiness Insurance Co.
  • Farmland Mutual Insurance Co.
  • Nationwide Insurance Co. of America
  • Titan Indemnity Co.
  • National Casualty Co.
  • Western Heritage Insurance Co.
  • Veterinary Pet Insurance Co.
  • Titan Insurance Co.
  • Crestbrook Insurance Co.
  • Nationwide Assurance Co.
  • Allied P&C Insurance Co.
  • Harleysville Worcester Insurance Co.
  • Harleysville Preferred Insurance Co.
  • Scottsdale Surplus Lines Ins
  • Nationwide P&C Insurance Co.
  • Scottsdale Indemnity Co.
  • Depositors Insurance Co.
  • Victoria Fire & Casualty Co.
  • Nationwide Lloyds
  • Harleysville Insurance Co.
  • Harleysville Insurance Co. of NY
  • Freedom Specialty Insurance Co
  • Harleysville Insurance Co. of NJ
  • Nationwide General Insurance Co.
  • Nationwide Insurance Co. of FL
  • Harleysville Lake States Insurance
  • Allied Insurance Co. of America
  • Colonial County Mutual Insurance Co.
  • Nationwide Affinity Insurance Co. of America
  • Victoria Automobile Insurance Co.
  • Victoria Select Insurance Co.
  • Victoria National Insurance Co.
  • Victoria Specialty Insurance Co.

Source: S&P Global Market Intelligence


Nationwide Insurance coverage types

Nationwide Insurance contact information

Headquarters:
One Nationwide Plaza
Columbus, OH 43215
website
Customer service: (877) 669-6877
Claims: (800) 421-3535

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Nationwide in March 2018. The survey was not open to the public on EverQuote.com.

Updated July 11, 2018

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