Pacific Life Insurance Review

About Pacific Life

Pacific Life sells term life and a variety of types of universal life insurance. The company also offers annuities, mutual funds and other financial products.

Pacific Life Insurance satisfaction ratings

Overall ratingPrice satisfaction Customer service satisfaction
4.5 stars 4.5 stars 4.5 stars

Would you choose Pacific Life again for life insurance?

Yes Maybe No
93% 7% 0%

Rankings: Best life insurance companies

Complaints against life insurance companies

All state insurance departments handle complaints against insurers that operate in their states. The National Association of Insurance Commissioners (NAIC) collects complaint data and produces a complaint ratio. The ratio shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

The complaint ratio for Pacific Life Insurance Co. is lower (better) than the industry median.

Life insurance complaints

Pacific Life contact information

700 Newport Center Drive
Newport Beach, CA 92660

Pacific Life general questions: (800) 800-7646
Pacific Life life insurance questions: (800) 347-7787

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Pacific Life in March 2018. The survey was not open to the public on

Posted May 22, 2018