New York Life Insurance Review

About New York Life

New York Life sells term life and whole life insurance. The company also offers annuities, long-term care insurance and mutual funds.

New York Life Insurance satisfaction ratings

Overall ratingPrice satisfaction Customer service satisfaction
5 stars 4.5 stars 5 stars

Would you choose New York Life again for life insurance?

Yes Maybe No
67% 28% 5%

See more ratings: Life insurance companies: Rankings

Complaints against life insurance companies

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners (NAIC) collects complaint data and creates a complaint ratio. The ratio shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

The complaint ratio for New York Life Insurance Co. is lower (better) than the industry median.

Life insurance complaints

New York Life Insurance Co. contact information

51 Madison Avenue
Suite 3200
New York, NY 10010
Customer service: (800) CALL-NYL (800-225-5695)

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of New York Life Insurance Co. in March 2018. The survey was not open to the public on

Posted May 22, 2018