Northwestern Mutual Reviews

About Northwestern Mutual

Northwestern Mutual sells insurance and other financial products through its financial advisors. The company sells term life, whole life and universal life, along with annuities and disability insurance. Northwestern Mutual advisors also provide a wide range of financial planning services.

Northwestern Mutual satisfaction ratings

Overall ratingPrice satisfaction Customer service satisfaction
4.5 stars 4 stars 4.5 stars

Would you choose Northwestern Mutual again for life insurance?

Yes Maybe No
73% 23% 3%
Numbers might not total 100% due to rounding

More ratings: Best life insurance companies

Complaints against life insurance companies

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners (NAIC) collects complaint data and produces a complaint ratio. The ratio shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

The complaint ratio for Northwestern Mutual is lower (better) than the industry median.

Life insurance complaints

Northwestern Mutual contact information

720 East Wisconsin Avenue
Milwaukee, WI 53202
Northwestern Mutual general questions: (866) 950-4644

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Northwestern Mutual in March 2018. The survey was not open to the public on

Posted May 23, 2018