About Northwestern Mutual
Northwestern Mutual sells insurance and other financial products through its financial advisors. The company sells term life, whole life and universal life, along with annuities and disability insurance. Northwestern Mutual advisors also provide a wide range of financial planning services.
Northwestern Mutual satisfaction ratings
|Overall rating||Price satisfaction||Customer service satisfaction|
Would you choose Northwestern Mutual again for life insurance?
|Numbers might not total 100% due to rounding|
More ratings: Best life insurance companies
Complaints against life insurance companies
Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners (NAIC) collects complaint data and produces a complaint ratio. The ratio shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.
The complaint ratio for Northwestern Mutual is lower (better) than the industry median.
Northwestern Mutual contact information
720 East Wisconsin Avenue
Milwaukee, WI 53202
Northwestern Mutual general questions: (866) 950-4644
Methodology for ratings
For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Northwestern Mutual in March 2018. The survey was not open to the public on EverQuote.com.
Posted May 23, 2018