Prudential Life Insurance Review

About Prudential

Prudential offers term life and a variety of universal life policy types, along with annuities, mutual funds and workplace benefits.

Prudential Life Insurance satisfaction ratings

Overall ratingPrice satisfaction Customer service satisfaction
3.5 stars 3.5 stars 3.5 stars

Would you choose Prudential Insurance again for life insurance?

Yes Maybe No
81% 15% 4%

More ratings: Life insurance companies rankings

Complaints against life insurance companies

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners (NAIC) collects complaint data and produces a complaint ratio. The ratio shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

The complaint ratio for Pruco Life Insurance (a subsidiary of Prudential) is lower (better) than the industry median.

Life insurance complaints

Prudential contact information

751 Broad Street
Prudential Plaza
Newark, NJ 07102
Customer service: (800) 556-8527

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Pruco Life Insurance in March 2018. The survey was not open to the public on

Posted May 22, 2018