Prudential Life Insurance Review 2019

About Prudential

Prudential offers term life and a variety of universal life policy types, along with annuities, mutual funds and workplace benefits.

In this review:

Prudential life insurance customer satisfaction ratings
Life insurance complaints comparison
Prudential contact information

Prudential life insurance customer satisfaction ratings

We asked current Prudential customers to rate the company on several measures. Here are their ratings. In our best life insurance companies survey, Principal had the highest overall rating.

Overall satisfaction: 4 stars

4 stars

Price satisfaction: 4 stars

4 stars

Customer service satisfaction: 4 stars

4 stars

Would you choose Prudential life insurance again?

As another measure of satisfaction, we asked current Prudential customers if they would choose the company again.

In our survey, the highest percentage of people who would choose the same company again were customers of Pacific Life.

Would you choose Prudential life insurance again?

Life insurance complaints comparison

Here's a look at complaint levels among the life insurance companies in our survey. We used Pruco, a subsidiary of Prudential, for complaint data. While many have very low complaint levels, Pacific Life has the lowest.

Life insurance complaint comparison

Prudential contact information

Headquarters:
751 Broad Street
Prudential Plaza
Newark, NJ 07102
website
Customer service: (800) 556-8527

Methodology

EverQuote commissioned a survey of 150 current customers of the company in January 2019. The survey was not open to the public on EverQuote.com.


Next steps

Find out: How much life insurance do you need?

Choose: The types of life insurance

Compare: Life insurance quotes


Updated March 21, 2019

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