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About Hanover Insurance
The Hanover has been operating since 1852 when it was founded in New York City. It insured some of the buildings destroyed in the devastating San Francisco earthquake and fire in 1906. Today it is based in Worcester, Massachusetts.
All insurance companies are required to file their auto insurance rates and policies in each state where they operate. EverQuote analyzed The Hanover's state filings to bring you this inside scoop on coverage options, discounts and surcharges. Because The Hanover has multiple subsidiaries (see list at bottom), we focused our review on filings made by The Hanover Insurance Co.
Hanover Insurance options
The Hanover provides all the basic coverage types you'd expect such as liability, collision, comprehensive and uninsured motorist coverage. Here's a look at whether it offers other features you might be interested in.
Proof of financial responsibility.
Also called auto loan/lease coverage. This can pay the difference between the value of a totaled or stolen car and what's still owed on a car loan or lease.
Insurance with rates based on driving habits.
Liability insurance for people who don't own vehicles.
Extra coverage for Uber drivers and others.
|Source: EverQuote research. Product options might not be available in all states.|
Also offered by Hanover Insurance
Here are some of the extras available from The Hanover. These features are available with endorsements to a policy and extra cost.
Connections Drive Smart Advantage
This gives you:
- "Second chance accident forgiveness": There will be no rate increase for your first surchargeable accident within 36 months.
- New car replacement guard: If you total your new car or its stolen, you'll be reimbursed for a vehicle of the same make and model. Available up to one year after purchase or 15,000 miles, whichever is first.
- Deductible dividends: You'll get $100 every year that you don't have a collision claim or other claim that can be surcharged, up to $500. The amount can then be used to offset a collision deductible on a claim.
Newer car replacement
If your car is totaled or stolen, this provides reimbursement for a similar vehicle that's one model year newer than your car.
Hanover SafeTeen program
If you have a teen driver, this program can provide a safety course, a SmartPath app that tracks and scores the teen's driving, and a ParentChoice deductible option that is added to vehicles not normally driven by your teen and provides a discount. With this option, your collision and comprehensive deductible goes up to $2,500 if the teen crashes the car.
This option will give you trip interruption coverage, rental car coverage and pet injury protection.
You'll get coverage for accidental air bag deployment and an accidental death benefit.
Home care services
This pays for home care services if you can't perform essential duties after an accident that was covered by your insurance. Services can include housekeeping, food preparation, lawn mowing and more.
Rental coverage upgrade
If you buy the highest level of "optional limits transportation expense" coverage and you're in an accident, this add-on pays for a rental that's a luxury vehicle or SUV, with no daily rental cost maximum.
Hanover Insurance discounts
EverQuote reviewed state insurance filings to find details of Hanover's auto insurance discounts. Discount details and availability may vary by state.
A discount for customers who own a house or condo.
Student away at school
For policies with students under age 25 who are at school at least 25 miles from home and who don't have a car at school.
For students under age 25 who are on the Dean's List or honor roll, or have a B average or better, or meet other criteria.
Driver improvement course
For customers age 55 and up who have completed an approved class in the last 36 months.
For VIN etching, a vehicle recovery system, a car alarm or a disabling device.
Such as air bags.
A discount for insuring more than one vehicle.
Paid in full
For customers who choose the one-pay bill plan when they buy the policy.
Hanover Insurance surcharges
Auto insurance companies typically raise rates if you have certain problems, such as moving violations and at-fault accidents. EverQuote analyzed The Hanover's state insurance filings to bring you the details of its surcharges.
Hanover Insurance will look back 36 months prior to the start of a policy to find "chargeable" accidents and violations. These can include speeding, reckless driving, driving without a license, driving on a sidewalk and other violation types.
- Unacceptable vehicle surcharge: For situations such as a a vehicle leased to others by the policyholder, vehicles without a garaging address, vehicles used for emergency services, and others.
- Unacceptable risk surcharge.
- Unverifiable driving record: If your driving record cannot be verified through the DMV, unless you're age 18 or under.
- Foreign operator's surcharge: For anyone without a U.S. driver's license, even if they have a foreign license and/or international driver's permit.
- Undisclosed operator surcharge: For situations where a driver in a household is discovered by the insurer because of their involvement in a claim.
- Vehicle use surcharge: For vehicles with business or artisan use.
Companies within Hanover Insurance Group
It's common for insurance companies to have multiple subsidiaries. Here are the companies that make up Hanover.
Opus Investment Management
NOVA American Group
NOVA Casualty Co.
AIX Specialty Insurance Co.
NOVAmerican Reinsurance Co.
Allmerica Financial Alliance Insurance Co.
Allmerica Financial Benefit Insurance Co.
Campmed Casualty & Indemnity Co.
Citizens Insurance Co. of America
Citizens Insurance Co. of Ohio
Citizens Insurance Co. of the Midwest
Hanover American Insurance Co.
Hanover Atlantic Insurance Co. Ltd.
Hanover National Insurance Co.
Hanover New Jersey Insurance Co.
Professionals Direct Insurance Services
Hanover Texas Insurance Management Co.
Hanover Lloyd's Insurance Co.
Health Facilities Insurance Corp.
Massachusetts Bay Insurance Co.
Verlan Fire Insurance Co.
Insurance filings source: S&P Global Market Intelligence
Posted Jan. 24, 2019
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