USAA and Auto-Owners Insurance are the best auto insurers in the North Central region. This region encompasses Illinois, Indiana, Michigan, Ohio and Wisconsin.
J.D. Power ranks customer satisfaction for 11 regions, measuring satisfaction with price, claims and other factors, below.
Choose a region:
California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas
North Central | Overall Satisfaction | Policy Offerings | Price | Billing Process and Policy Information | Interaction | Claims |
|---|---|---|---|---|---|---|
| USAA* |  | | | | | |
| Auto-Owners Insurance | | |  | | | |
| Cincinnati Insurance | | | | | |  |
| COUNTRY Financial | | | | | | |
| The Hartford | | | | | | |
| Nationwide | | | | | | |
| American Family | | |  | | | |
| MI Farm Bureau | | | | | | |
| State Farm | | | | | | |
| Erie Insurance | | | | | | |
| Grange Insurance | | | | | | |
| The Hanover | | | | | | |
| Allstate | | | | | | |
| Progressive | | | | | | |
| Farmers | | | | | | |
| Automobile Club Group | | | | | | |
| Liberty Mutual | | | | | | |
| MetLife | | | | | | |
| Safeco | | | | | | |
| Esurance | | | | | | |
| *USAA is profiled, but not rank eligible, because they do not meet the study award criteria. | ||||||
What the Power Circle Ratings mean:
= Among the best
= Better than most
= About average
= The rest
Choose a region:
California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas
Source: J.D. Power Ratings Auto Claims Satisfaction Study 2017. J.D. Power's Power Circles Ratings do not include all information used to determine J.D. Power awards. See jdpower.com for more information on Power Circles Ratings. Your experience may vary.
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