The mid-Atlantic region has several top-rated car insurance companies. USAA and NJM Insurance have top scores across the board, but they have eligibility requirements for customers. The Hartford, Erie and Plymouth Rock also rank very well. This region encompasses Delaware, Maryland, New Jersey, Pennsylvania, Virginia, Washington, D.C., and West Virginia.

J.D. Power ranks customer satisfaction for 11 regions, measuring satisfaction with price, claims and other factors, below.

Choose a region:

California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas

Mid-Atlantic

J.D. Power
Overall Satisfaction Policy Offerings Price Billing Process
and Policy
Information
Interaction Claims
USAA* 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars
NJM Insurance Co.* 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars
The Hartford 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 5 out of 5 stars 3 out of 5 stars 3 out of 5 stars
Erie Insurance 5 out of 5 stars 3 out of 5 stars 4 out of 5 stars 2 out of 5 stars 5 out of 5 stars 5 out of 5 stars
Plymouth Rock Assurance 5 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 4 out of 5 stars 4 out of 5 stars
Travelers 4 out of 5 stars 3 out of 5 stars 3 out of 5 stars 2 out of 5 stars 5 out of 5 stars 4 out of 5 stars
CSAA Insurance Group 3 out of 5 stars 3 out of 5 stars 5 out of 5 stars 2 out of 5 stars 2 out of 5 stars 4 out of 5 stars
Allstate 3 out of 5 stars 3 out of 5 stars 2 out of 5 stars 4 out of 5 stars 3 out of 5 stars 3 out of 5 stars
GEICO 3 out of 5 stars 3 out of 5 stars 4 out of 5 stars 5 out of 5 stars 2 out of 5 stars 2 out of 5 stars
Farmers 3 out of 5 stars 4 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars 3 out of 5 stars
Nationwide 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars 4 out of 5 stars
Liberty Mutual 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars
State Farm 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 3 out of 5 stars 2 out of 5 stars
Progressive 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars 2 out of 5 stars
*USAA and NJM Insurance Co. are profiled, but not rank eligible, because they do not meet the study award criteria.

What the Power Circle Ratings mean:

5 = Among the best
4 = Better than most
3 = About average
2 = The rest

Choose a region:

California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas

More: Cheap car insurance in New Jersey


Source: J.D. Power Ratings Auto Claims Satisfaction Study 2017. J.D. Power's Power Circles Ratings do not include all information used to determine J.D. Power awards. See jdpower.com for more information on Power Circles Ratings. Your experience may vary.

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