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Erie Insurance customer satisfaction ratings for auto insurance
|Overall rating||Price satisfaction||Customer service satisfaction|
Would you choose Erie again for auto insurance?
|Numbers might not total 100% due to rounding|
More ratings: Best car insurance companies
Erie car insurance price comparison
Here's a look at how car insurance premiums compare among Erie Insurance and other large auto insurers.
|Company||Monthly premium paid|
|Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.|
Consumer complaints against Erie Insurance
Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.
Erie Insurance locations and companies
Erie Insurance is a regional insurance company based in Pennsylvania. It sells insurance in 12 states and Washington, D.C.:
- New York
- North Carolina
- West Virginia
Many insurance companies have several subsidiaries. Erie's companies include:
- Erie Indemnity Co.
- Erie Insurance Exchange
- Erie Insurance Co.
- Erie Insurance Co. of New York
- Erie Insurance Property & Casualty Co.
- Erie Family Life Insurance Co.
- Flagship City Insurance Co.
Source: S&P Global Market Intelligence
Erie Insurance contact information
100 Erie Insurance Place
Erie, PA 16530
Customer service: (800) 458-0811
Claims: (800) 367-3743
Methodology for ratings
For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Erie in March 2018. The survey was not open to the public on EverQuote.com.
Posted May 18, 2018