Erie Insurance Reviews

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Erie Insurance customer satisfaction ratings for auto insurance

Overall ratingPrice satisfaction Customer service satisfaction
4.5 stars 4.5 stars 4.5 stars

Would you choose Erie again for auto insurance?

Yes Maybe No
77% 21% 1%
Numbers might not total 100% due to rounding

More ratings: Best car insurance companies

Erie car insurance price comparison

Here's a look at how car insurance premiums compare among Erie Insurance and other large auto insurers.

Company Monthly premium paid
Erie Insurance $112
American Family $115
Travelers $123
State Farm $126
Farmers $131
Nationwide $135
USAA $135
Allstate $136
GEICO $136
Liberty Mutual $144
Progressive $149
Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.

Consumer complaints against Erie Insurance

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

Erie Insurance complaints

Erie Insurance locations and companies

Erie Insurance is a regional insurance company based in Pennsylvania. It sells insurance in 12 states and Washington, D.C.:

  • Illinois
  • Indiana
  • Kentucky
  • Maryland
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Tennessee
  • Virginia
  • West Virginia
  • Wisconsin

Many insurance companies have several subsidiaries. Erie's companies include:

  • Erie Indemnity Co.
  • Erie Insurance Exchange
  • Erie Insurance Co.
  • Erie Insurance Co. of New York
  • Erie Insurance Property & Casualty Co.
  • Erie Family Life Insurance Co.
  • Flagship City Insurance Co.

Source: S&P Global Market Intelligence

Erie Insurance coverage types

Erie Insurance contact information

Headquarters:
100 Erie Insurance Place
Erie, PA 16530
website
Customer service: (800) 458-0811
Claims: (800) 367-3743

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Erie in March 2018. The survey was not open to the public on EverQuote.com.

Posted May 18, 2018

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