Farmers Insurance Reviews

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Farmers Insurance customer satisfaction ratings for auto insurance

Overall ratingPrice satisfaction Customer service satisfaction
4 stars 4 stars 4.5 stars

Would you choose Farmers again for auto insurance?

Yes Maybe No
67% 27% 5%
Numbers might not total 100% due to rounding

See more ratings: Best car insurance companies

Farmers car insurance price comparison

Here's a look at how car insurance premiums compare among Farmers and other large auto insurers.

Company Monthly premium paid
American Family $115
Travelers $123
State Farm $126
Farmers $131
Nationwide $135
USAA $135
Allstate $136
GEICO $136
Liberty Mutual $144
Progressive $149
Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.

Consumer complaints against Farmers Insurance

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and produces a complaint ratio. The number is meant to show the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

Farmers Insurance complaints

Companies within Farmers Insurance Group

Many insurance companies have several subsidiaries. These subsidiaries may not operate in all states and could focus on different types of customers or business. Farmers' subsidiaries include:

  • Farmers Insurance Exchange
  • Foremost Ins Co. Grand Rapids
  • Mid-Century Insurance Co.
  • 21st Century Insurance Co.
  • Fire Insurance Exchange
  • Truck Insurance Exchange
  • 21st Century Centennial Insurance Co
  • 21st Century North American Insurance Co.
  • Farmers Insurance Co. of Oregon
  • Coast National Insurance Co.
  • 21st Century Premier Insurance Co.
  • Farmers Insurance Co. of WA
  • Neighborhood Spirit P&C Co.
  • Exact P&C Co.
  • Civic P&C Co.
  • Farmers Insurance Co.
  • Farmers Insurance of Columbus Inc.
  • Farmers Insurance Hawaii Inc.
  • Texas Farmers Insurance Co.
  • Illinois Farmers Insurance Co.
  • Farmers New Century Insurance Co.
  • 21st Century Assurance Co.
  • Farmers Insurance Co. of Idaho
  • 21st Century Indemnity Insurance Co.
  • Farmers Texas County Mutual Insurance Co
  • Bristol West Insurance Co.

Source: S&P Global Market Intelligence

Farmers Insurance contact information

Headquarters:
6301 Owensmouth Avenue
Woodland Hills, CA 91367
website
Customer service: (888) 327-6335
Claims: (800) 435-7764

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Farmers Insurance in March 2018. The survey was not open to the public on EverQuote.com.

Posted May 18, 2018

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