Allstate Insurance Reviews 2018

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Allstate Insurance customer satisfaction ratings for auto insurance

Overall ratingPrice satisfaction Customer service satisfaction
4.5 stars 4 stars 4.5 stars

Would you choose Allstate again for auto insurance?

Yes Maybe No
59% 35% 6%

More ratings: Best car insurance companies

Allstate car insurance price comparison

Here's a look at how car insurance premiums compare among Allstate and other large auto insurers.

Company Monthly premium paid
American Family $115
Travelers $123
State Farm $126
Farmers $131
Nationwide $135
USAA $135
Allstate $136
GEICO $136
Liberty Mutual $144
Progressive $149
Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.

Consumer complaints against Allstate Insurance

Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and creates complaint ratios. The number shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.

Allstate complaint ratios

Companies within Allstate

Many insurance companies have several subsidiaries. These subsidiaries may not operate in all states and could focus on different types of customers or business. Allstate's subsidiaries include:

  • Allstate Insurance Co.
  • Allstate New Jersey Insurance Co.
  • Allstate F&C Insurance Co.
  • Castle Key Insurance Co.
  • Allstate P&C Insurance Co.
  • Esurance Insurance Co.
  • First Colonial Insurance Co.
  • Allstate Indemnity Co.
  • Allstate Northbrook Indemnity Co.
  • Allstate Vehicle & Property Insurance Co.
  • North Light Specialty Insurance Co.
  • Esurance P&C Insurance Co.
  • Encompass Indemnity Co.
  • Encompass Insurance Co. of NJ
  • Encompass Insurance Co. of America
  • Encompass Home & Auto Insurance Co.
  • Allstate Texas Lloyd's
  • Allstate County Mutual Insurance Co.
  • Esurance Insurance Co. of NJ
  • Encompass P&C Insurance Co. of NJ
  • Allstate North American Insurance Co
  • Castle Key Indemnity Co.
  • Encompass P&C Co.
  • Encompass Insurance Co.
  • Encompass Independent Ins Co.
  • Encompass Insurance Co. of MA
  • Encompass Floridian Insurance Co.
  • Encompass Floridian Indemnity Co.

Source: S&P Global Market Intelligence

Allstate insurance coverage types

Allstate contact information

Headquarters:
2775 Sanders Road, Suite F8
Northbrook, IL 60062
website

Customer service: (877) 810-2920
Claims: 1-800-ALLSTATE (1-800-255-7828)

Methodology for ratings

For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Allstate in March 2018. The survey was not open to the public on EverQuote.com.

Posted May 18, 2018

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