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Allstate Insurance customer satisfaction ratings for auto insurance
|Overall rating||Price satisfaction||Customer service satisfaction|
Would you choose Allstate again for auto insurance?
More ratings: Best car insurance companies
Allstate car insurance price comparison
Here's a look at how car insurance premiums compare among Allstate and other large auto insurers.
|Company||Monthly premium paid|
|Source: Premiums reported by EverQuote users, based on policies with bodily injury liability coverage of 100/300. Rates are based on single vehicles with one driver who has a good driving record with no violations. Premiums for sedans, coupes and hatchbacks were averaged. Premiums are based on expenditures reported between Jan. 1, 2016, and April 1, 2018. Your own rates will be different.|
Consumer complaints against Allstate Insurance
Every state's insurance department handles complaints against insurers that operate in the state. The National Association of Insurance Commissioners collects complaint data and creates complaint ratios. The number shows the number of complaints relative to a company's size of business. The industry median ratio is 1.00 and lower numbers are better.
Companies within Allstate
Many insurance companies have several subsidiaries. These subsidiaries may not operate in all states and could focus on different types of customers or business. Allstate's subsidiaries include:
- Allstate Insurance Co.
- Allstate New Jersey Insurance Co.
- Allstate F&C Insurance Co.
- Castle Key Insurance Co.
- Allstate P&C Insurance Co.
- Esurance Insurance Co.
- First Colonial Insurance Co.
- Allstate Indemnity Co.
- Allstate Northbrook Indemnity Co.
- Allstate Vehicle & Property Insurance Co.
- North Light Specialty Insurance Co.
- Esurance P&C Insurance Co.
- Encompass Indemnity Co.
- Encompass Insurance Co. of NJ
- Encompass Insurance Co. of America
- Encompass Home & Auto Insurance Co.
- Allstate Texas Lloyd's
- Allstate County Mutual Insurance Co.
- Esurance Insurance Co. of NJ
- Encompass P&C Insurance Co. of NJ
- Allstate North American Insurance Co
- Castle Key Indemnity Co.
- Encompass P&C Co.
- Encompass Insurance Co.
- Encompass Independent Ins Co.
- Encompass Insurance Co. of MA
- Encompass Floridian Insurance Co.
- Encompass Floridian Indemnity Co.
Source: S&P Global Market Intelligence
Allstate contact information
2775 Sanders Road, Suite F8
Northbrook, IL 60062
Customer service: (877) 810-2920
Claims: 1-800-ALLSTATE (1-800-255-7828)
Methodology for ratings
For star ratings and whether customers would choose the company again, EverQuote commissioned a survey of 150 current customers of Allstate in March 2018. The survey was not open to the public on EverQuote.com.
Posted May 18, 2018